Our fjords · 03

E-commerce & marketplaces

Order processing, stock sync, support and returns — trading at full speed without manual bottlenecks.

A longship and a breaching whale in a rough sea
What we automate first

Four routines that slow a shop down

01

Stock sync across channels

The routine
The shop, marketplaces and warehouse show different numbers; items sell that are no longer in stock.
What we automate
Real-time stock sync between your shop, every marketplace and the warehouse system.
What changes
You stop selling what you don’t have, and stop apologising for it.
02

Order processing

The routine
Orders are copied between systems by hand, from payment to shipping label.
What we automate
Orders flow automatically from checkout to warehouse, carrier and accounting, with exceptions flagged.
What changes
Orders ship faster and nobody copies addresses by hand.
03

Customer support

The routine
“Where is my order?” takes up most of the support inbox.
What we automate
An AI assistant that answers order-status and policy questions and hands complex cases to a person with full context.
What changes
The team spends its time on the conversations that matter.
04

Returns and refunds

The routine
Every return means emails, spreadsheets and manual refunds.
What we automate
A self-service returns flow with labels, stock updates and refunds triggered on arrival.
What changes
Returns become a routine process instead of a daily fire.
Before and after

A trading day

  • Stock updated by hand in every channelStock synced in real time everywhere
  • Orders copied into the warehouse systemOrders flow straight to warehouse and carrier
  • Support answers “where is my order?”An assistant answers status questions 24/7
  • Returns handled by emailSelf-service returns with automatic refunds
  • Sales reports built in spreadsheetsLive dashboard per channel and product
Systems

What we connect in e-commerce

Your shop, your marketplaces, your warehouse — in one flow.

Shop platformShopify · WooCommerce · Magento
MarketplacesAmazon · eBay · regional marketplaces
WarehouseWMS and 3PL partners
ShippingCarriers and label services
PaymentsStripe · Klarna · Vipps · PayPal
AccountingERP and bookkeeping
From the dock

Questions from online sellers

Can you connect a marketplace that is not listed?

Most likely yes — if it offers an API or regular exports, we can connect it. We confirm this during the audit.

Will the automation work during peak season?

We design for your peak volumes and test with realistic load before launch, with monitoring and alerts in place.

Does the AI assistant replace our support team?

No. It takes the repetitive questions and hands anything unusual to your team, with the full conversation attached.

Chart a course

Ready to trade faster?

Tell us about your channels and warehouse — we’ll show you the quickest win.

Talk to us